Top Reasons Why You Need a Delivery Service for Your Restaurant

07 Feb 2024

Adding a delivery service to your restaurant is a great way to increase your sales and differentiate yourself from your competitors. However, it's essential to know that delivery works best when you already have a loyal customer base and a strong presence in the market. Without delivery, potential customers won't order from you. However, it also opens the door to a whole new range of customers, increasing profits.


A Delivery Service Speaks to Your Millennial Customers.


Millennials are the most significant users of the Big 4 food delivery services, including DoorDash, Grubhub, Postmates, and Uber Eats. More than half of this generation uses at least one of these services each month. Interestingly, people 35 years old and older are much less likely to use these services. So, how do you tap into this market? First, consider adding a delivery service to your business.


One of the main things driving delivery growth is the convenience factor. Many millennials have a lot on their plate, from taking care of kids to working. As a result, they don't have time to spend an hour or two in a restaurant but instead pick up their food at the door and take it home. Furthermore, delivery can be more affordable than dining out, which is appealing for millennials who are still paying off student loans or feel like they don't make enough money to eat out much. 


The most common reason someone will order delivery is that they want something specific that isn't available locally. Millennials are exceptionally aware of this trend as they travel more than older generations and enjoy trying new cuisine. So if you own a restaurant in a small town with only local restaurants, you might consider adding a delivery service so customers can get what they want, even if it means coming from farther away. This can also help you reach customers who live across town but aren't willing to make the drive at night or in bad weather.


COVID-19 has Changed the Scope of At Home Dining!


There's a good reason why restaurants and pubs are closing their doors. Many of them have been closed due to COVID-19. The virus is spread through fluid body droplets from those infected by COVID-19. People near them can breathe in the contaminated droplets and have COVID-19. Fortunately, there are ways to prevent the virus from spreading.


Delivery Service is a Marketing Opportunity. 


While you may not realize it, your delivery drivers are your restaurants' moving billboards. To make the most of this opportunity, you should brand them. In addition to logo and brand name placement, branding your delivery drivers can help boost your brand image. Consider purchasing car toppers, magnets, and branded hats to promote your restaurant. Additionally, your delivery drivers should wear uniforms. It would help if you considered buying full uniforms or simply a branded shirt with your restaurant's name.


Cut Costs for your restaurant and customers with a Delivery Service.


 If you're wondering what restaurants charge in delivery fees, you're not alone. Many cities are considering legislation to cap the commissions charged by delivery services. Seattle, Washington DC, and San Francisco have already passed such legislation. And Los Angeles is considering similar legislation. Read on for more information. Per transaction fees when using a restaurant delivery service: What are they, and should you avoid them? The answer may surprise you.